Privacy Policy

Effective as of 1 June 2025

This Privacy Policy outlines how Homebody (ABN 62303152037)—owned and operated by Amber Webster—collects, stores, uses, and protects your personal and health-related information. Homebody is committed to upholding your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website, booking services, downloading digital products, or engaging with Homebody offerings, you consent to the collection and handling of your information as described in this policy.

1. What We Collect

We may collect the following types of personal and health-related information, directly from you or with your consent:

  • Name, contact details (email, phone, address)

  • Date of birth and relevant demographic information

  • Health history and information related to pregnancy, postpartum recovery, infant care, and mental well-being

  • Notes from consultations or support sessions

  • Emergency contact details

  • Payment and booking information

  • Website usage data (such as IP address, browser type, and referring website)

2. How We Collect Information

We collect information in a number of ways, including:

  • When you submit a form on the website

  • When you book a service or register for a workshop

  • During consultations, whether in person, online, or via phone

  • When you download or purchase digital products

  • Through third-party systems used for scheduling, invoicing, or email marketing

3. Why We Collect It

Your personal and health information is collected to:

  • Deliver safe, personalised, and evidence-informed services

  • Understand your needs and provide appropriate support or referrals

  • Contact you about appointments, updates, or resources

  • Process payments and manage bookings

  • Improve our services and website functionality

  • Comply with legal and professional obligations

4. How We Store and Protect Your Information

Homebody takes privacy seriously and implements reasonable safeguards to protect your information from misuse, interference, or unauthorised access.

  • Client notes and health information are stored securely and are accessible only to authorised personnel

  • Digital data may be stored using encrypted, password-protected cloud-based services

  • Hard copies (if any) are stored in locked, restricted-access locations

  • Payment processing is handled through secure third-party providers; no financial data is stored by Homebody directly

5. Sharing Your Information

Your information will never be shared, sold, or disclosed to third parties without your written consent, except:

  • When required by law (e.g. where there is a duty to report risk of harm or court order)

  • To refer you to another healthcare professional, only with your consent

  • To third-party service providers who assist with scheduling, secure data storage, or communication (e.g. Squarespace, MailerLite), in which case only minimal necessary data is shared and protected under their privacy terms

6. Accessing and Updating Your Information

You have the right to:

  • Request access to your personal and health information

  • Correct or update any inaccurate or incomplete information

  • Withdraw consent for future communications or marketing

  • Request the deletion of personal data, where legally appropriate

To make a request, contact Amber Webster at the details listed below. Requests will be responded to within a reasonable timeframe.

7. Digital Products and Website Analytics

When you download journals, guides, or interact with the Homebody website, we may collect non-identifying usage data (e.g., page views, device type) via cookies or analytics tools.

  • This helps us improve site performance and user experience

  • You can manage your cookie preferences in your browser settings

No sensitive health information is collected through website cookies.

8. External Links and Third Parties

Homebody may occasionally link to external websites or resources. We are not responsible for the privacy practices or content of those third-party sites. You are encouraged to read their privacy policies before engaging with their services.

9. Complaints and Concerns

If you have any concerns about how your information is being handled, please contact Amber Webster directly using the details below. If you are not satisfied with the response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

10. Policy Updates

This policy may be reviewed and updated periodically to reflect changes in legislation, practice, or service delivery. The latest version will always be available on the Homebody website.

Contact

For privacy questions, data access requests, or concerns, please contact:
Amber Webster – Homebody
📧 hello@wearehomebody.com
🌐 https://wearehomebody.com